Order Tracking

Track Your Glissato Order

We want to make it easy for you to stay updated on your order.

Once your order has been processed and dispatched, tracking information may be provided by email where available.

How to Track Your Order

If you have received a tracking number:

  1. Check your shipping confirmation email.

  2. Locate your tracking number.

  3. Use the tracking information provided to check the latest delivery status.

  4. Allow some time for the tracking information to become active after dispatch.

Tracking updates may not appear immediately because the courier may need to scan your package before the tracking system is updated.

Haven't Received Your Tracking Information?

If your order has been dispatched but you have not received tracking information, please check your spam or junk email folder first.

If you still cannot find your tracking details, contact us with your order number and we will help you check the status of your shipment.

Tracking Hasn't Updated

Occasionally, tracking information may remain unchanged for a short period while your package is in transit or waiting to be scanned by the courier.

This does not necessarily mean that your package is lost.

If tracking has not updated within a reasonable period or your order is past the expected delivery timeframe, please contact us so we can investigate.

Delivery Time

Our standard UK delivery timeframe is:

3–5 business days

Standard shipping is free.

Delivery estimates begin after your order has been dispatched and may vary due to courier delays, weekends, public holidays, weather, or other circumstances outside our reasonable control.

Need Help?

If you need assistance with your order, please contact us:

Glissato
37 Clapham Common North Side
London, SW4 0RW
United Kingdom

Email: nicolewalker595y@gmail.com
Phone: +44 115 791 0388

Please include your order number when contacting us about an existing order so we can assist you more efficiently.